Join top executives in San Francisco on July 11-12, to hear how leaders are integrating and optimizing AI investments for success. Learn More

There is a ton of buzz about ChatGPT and the technology’s potential for applications in customer service, writing and research — especially given the recent launch of GPT-4. It reminds me of the earlier days of artificial intelligence (AI) and the excitement around its potential. In a lot of ways, the excitement was well-earned and the predictions about the ways companies could apply AI were spot-on. Machine learning (ML) and AI are helping to deliver more tailored recommendations for ecommerce, supplementing customer service teams with chatbots in places like LinkedIn, and helping us all stay a little safer on the road with lane guidance and emergency braking.

But as with a lot of innovations, some of the hype went far beyond reality. Robots are not taking over in the classroom, and to my dismay are still not able to take on all of our more manual, tedious tasks at home or in the office. AI has not ruined the classroom or replaced the need for people to build product strategies, design tools and provide a human layer on top of those chatbots when more complex issues arise.

So when I started reading the hype around ChatGPT, and now GPT-4, I was intrigued but skeptical.

After getting a chance to play with it, I’ll admit it’s impressive. Just last week, our CFO was playing around with it to help provide some context about our financial projections, and it was pretty spot-on. There is a ton of potential when it comes to applications of this technology that I am excited to see materialize.

Event
Transform 2023

Join us in San Francisco on July 11-12, where top executives will share how they have integrated and optimized AI investments for success and avoided common pitfalls.

…

Article Attribution | Read More at Article Source

The post 5 things ChatGPT (and GPT-4) can’t solve in financial services…yet appeared first on RocketNews.